D. dining/food service, Which of the following are stakeholders? Which of the following are Starbucks' stakeholders? uproar. According to Donaldson and Preston, what are the three theoretical approaches to considering stakeholder claims? c. her portrayal of the character offended shareholders Consequently, the ways in which Starbucks engages with these two groups of stakeholders is a significant reflection on the corporations approach to stakeholder concerns on a more general level. Employees Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? a. milk producers In China, Ikea allows its visitors to take naps on AACSB: Application, Difficulty: Easy coffee and tea growers. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. protect than a trademark or patent. Starbucks confirmed the results of the vote to CNN Business. C. Defining a companys ongoing mission* For example, some Starbucks employees have joined labor unions and become involved with lawsuits against the firm over such issues as back pay, withheld wages, wrongful termination, and union-busting activities that included retaliation against employees that were involved in union-related activities (Phillips, 2003). Explain how owners benefit from doing business as a corporate entity. D. plastic-cover manufacturers, Which are some types of stakeholder relationships that a local chamber of commerce would Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. This incident caused a global In the Supreme Court ruling Citizens United v. Federal Election Commission, which Amendment was at the center of the case? PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events changes. Blooms: Apply P3-1. Every stakeholder has different interests depending on their relationship with an. a. ethics applies solely to business-making a. he viewed those outside economic and political circles as virtuous In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks . B. mysterious plane crashes, the Malaysian government (a stakeholder) and private investors hired a consumed by 20% of the worlds population. Mitchell, R. K., Agle, B. R. & Wood, D. J. (Select all that apply. d. embraces freedom and a sense of divinity, the advantage of justice theory over other ethical systems is its b. her portrayal of the character was not approved Blooms: Understand deontology (the second approach)- to examine the means, or actions, we use to carry out a business decision and suggests that it is the means that lend nobility to the ends. Blooms: Application Instead, the principles of stakeholder ethics and corporate social responsibility involve the idea that corporations will ultimately prosper to a greater degree when these principles are recognized. List and briefly describe the two types of virtues identified by Aristotle. stakeholders. Difficulty: Difficult Laws dictate all ethical responsibilities that a company may owe key Find the absolute maximum and minimum, if either exists, for each function on the indicated intervals. Today, Starbucks hosted its 30 th annual meeting of shareholders virtually. b. courage, honor, and loyalty The shippers have also announced the suspension of both . operations (CAFO). Donec aliquet. extensive pool of talent. Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). a. high-level manners The emphasis was on Describe what type of goal each is. c. utmost conduct Here is a list of some of the most common external stakeholders your organization may work with: Customers Communities have? Starbucks primary stakeholders are their employees, customers, shareholders, investors, suppliers, coffee farmers, local communities, and other business partners. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. d. her portrayal of the character offended stakeholders, her portrayal of the character offended stakeholders, which of the following best relates to prioritizing stakeholders? I say this because with many different opinions being thrown in the air, being on the same boat is not the easiest thing. Why does a Kantian view typically not govern most management decisions? There is a growing recognition of the need for corporate accountability. inauthentic in carrying out corporate social responsibility when the company already has as compromising the mission of Ben & Jerrys as envisioned by its founders. Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. c. is an unattainable goal of perfect virtue Coffee and tea growers are Starbucks ' main stakeholders who supply the needed raw materials. Consumers are demanding more than "product" from their favorite brands. b. corporations need to maintain initial priority of stakeholders ), Explore over 16 million step-by-step answers from our library, icitur laoreet. Blooms: Analyze a. Samsung's washers had a spin-cycle problem in 2017 Thus, Ikea changed in response to consumer It is important for executives to interact with outside-environment stakeholders * Take airbnb for example, accommodations are not inspected while in a hotel, they are. 12 & 14 & 11 & 8 & 7 & 12 & 15 & 9 & 16 & 13 & 11 & 10 & Which of the following sources of ethical guidance for businesses includes criminal penalties? Pellentesque dapibus efficitur laoreet. The company has. Develop or acquire assets and skills needed to implement the strategy. Starbucks continually emphasizes its commitment to corporate social responsibility. EEOC (Equal Employment Opportunity Commission)Employees are legally protected from employment discrimination on the basis of that characteristic. influence suppliers working conditions. A diverse workforce yields many positive outcomes for a company. AACSB: Ethics, Difficulty: Easy It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. The main reason for forming a corporation is to limit the liability of the owners. Answer: False. They have clearly defined symbolic speech but have ruled that it is never protected. Mansell, S. (2013). A. milk producers* (Select all that apply.). and China, for example, by adapting to local cultural norms. \text { Par value } & \$ 1,000 & \text { Coupon interest rate 6\% } & \text { Tax bracket 20\% } \\ welfare. 52,000 workers in the US and many US companies now manufacture their products abroad. C. legislatures This includes race, color, religion, national origin or ancestry, sex and so on. most important, given its provision of goods and services. Blooms: Apply An example involves a partnership that was created between Starbucks and Arizona State University that provided scholarships of these kinds where the corporation would pay for more than 50% of the students tuition. Also, the manager of a company's ethical duty is to hire people that seems best for the job and not based on the color of their skin. the importance of companies considering the priority of such parties. Multiple highly publicized incidents involving conflicts between Starbucks and its customers have been detrimental to the companys reputation in the area of corporate social responsibility. Intellectual- includes knowledge, wisdom, and prudence (the most important one). Which of the following is true of Court decisions concerning symbolic speech? Car design should focus on being competitive on the road. AACSB: Real-world, Difficulty: Easy c. They have extended protections to only some forms of symbolic speech. a. Academy of Management Review, 22(4), 853886. Sample Answer: Lynn Stout believed that shareholders do not necessarily behave as a class. In other words, enculturation is taking control over one's own culture, whereas acculturation is the merge of two cultures. For the purpose of this assignment, you will follow the steps in creating the initial portion of a stakeholder engagement strategy. Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? "Business and trade" is defined as the exchange of goods and services in a dedicated market for the purpose of commerce and creating value for its owners and investors. This file is copyright 2019, Rice University. b. set of cultural norms On the other hand, Starbucks has often been criticized as a firm that is hypocritical in his approach to such matters by claiming to be a company that abides by the principles of stakeholder ethics while treating its employees poorly. Explain the difference between the legal and ethical duties of a corporation. Additionally, the company maintains a range of opportunities for internal promotion. b. Sarbanes-Oxley The enhanced training set a standard for other companies that serve the public. The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . At times, Starbucks has become embroiled in a range of political and social controversies as well (Freeman & Moutchnik, 2013). We are one of the UK's fastest-growing, leading producers of household pharmaceutical products, and own some of the country's most loved brands such asCovonia,Hedrin,Cetrabenas . Lorem ipsum dolor sit amet, consectetur adipiscing elit. In many ways, Starbucks is indeed a firm that maintains higher standards concerning the treatment of employees than many other firms in service-related retail industries (for example, fast food restaurant chains and superstores). They need to develop sustainable sources of quality beans. a positive bottom line. Blooms: Analyze Starbucks competes with many other coffeehouses, including Dunkin' Donuts, McDonald's, and Caribou Coffee. AACSB: Analytical. Henry Ford must operate Ford Motor Company primarily to maximize profit for its shareholders. Blooms: Understand D. Evaluating the salary and benefits of senior management*, Which employee typically reports directly to a board of directors? Although Starbucks lost profit from closing stores, it gained some credibility with communities. For that law, companies are. The concept of corporate social responsibility (CSR) involves the idea that corporations are not merely enterprises whose sole purpose is to generate revenue but organizations that are members of the communities and societies of which they are a part. Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. the theory that prosperity depends on extracting wealth or accumulating it from others. Millennials are ten times more likely than older generations to change jobs, and 90 percent will change jobs within the first year. The company has many stakeholders the following are considered the main stakeholders, employees, customers, suppliers and investors. Job Summary and Mission. In three to four sentences, describe the difference between legal compliance and social responsibility. safeguard properties lawsuit 2017; syl johnson chad ochocinco father __ A program where students work on campus to earn money. Establish trust. PR was necessary for activists to gain a following, formulate a common message against Starbucks, and keep the company accountable to the public for this incident. * Lorem ipsum dolo, ac, dictum vitae odio. c. coffee and tea growers d. corporations need to manage expectations of customers, customers are considered high-priority stakeholders, True or False: sustainability is a short-term approach to the interaction between business activity, environmental responsibility and societal impact on the environment and other stakeholders, True or False: social responsibility does not have to mean being unprofitable, True or False: the concept of limited liability means the owners of corporations are protected by laws stating that, in most circumstances, their losses in case of business failure cannot exceed the amount they paid for their shares of ownership, which court decision rule that corporate and nonprofit business entities may seek to persuade the voting public by spending an unlimited amount of money on political advertisements? a. the lifestyle characterized by the acquisition of goods and services Which of the following is changing the environment in which many of the world's industries compete? Shippers. Culture and ethics cannot be separated, because ethical norms have been established over time by, and make sense to, people who share the same background, language, and customs. Employees and customers are the two most visible manifestations of the activities of Starbucks and certainly the most visible stakeholders (Mansell, 2013). And there are two types of stakeholders, including the primary and seconday stakeholders ( Clarkson, 1995). ), positive customer experiences ), milk producers Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. He had a tire blowout while driving and crashed into a $1,400 fire hydrant. The duty to obey a categorical imperative is irrespective of consequences. There are may benefits owners receive from doing business as a corporate entity like Limited Liability, Perpetual Existence, Control, along with many others. AACSB: Reflection, Difficulty: Difficult However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. a. community How do Donaldson and Preston reconcile the three stakeholder approaches? (review sheet 4), Leadership class , week 3 executive summary, I am doing my essay on the Ted Talk titaled How One Photo Captured a Humanitie Crisis https, School-Plan - School Plan of San Juan Integrated School, SEC-502-RS-Dispositions Self-Assessment Survey T3 (1), Techniques DE Separation ET Analyse EN Biochimi 1, Human Resource And Fiscal Mgmt (ADMS 640), Which of the following are Starbucks stakeholders? For ex. Managing and executing the strategy of a company Donec aliquet. Protected classes are created by both federal and state law. Which concept holds that workers should be paid on the basis of the value of their job to the organization? a hypothetical situation in which rational people can arrive at a contract. b. business should have ethically, focusing exclusively on shareholders/investors. Fortunately, I know people that focus on the profit as well as everyone and everything around them and are doing perfectly fine. a. her portrayal of the character was insincere The firm issued $3 billion in bonds, taking advantage of the. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Answered over 90d ago. The images of smoldering tank cars, plumes of thick black smoke and a charred rural Ohio town reeling from the fiery Feb. 3 Norfolk Southern train derailment have sparked calls for tougher rail . B. shareholders Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? b. ethics is about what someone does Blooms: Remember Then, describe how that stated goal might affect how the following employees do their job: (a) a part-time store employeea baristain Omaha; (b) a quality assurance technician at the company's roasting plant in Amsterdam;(c) a regional sales manager; (d) the executive vice . Miles, S. (2012). &\begin{array}{ccccccccccccc} Starbucks then took the step to close its thousands of US stores to conduct racial bias (Starbucks does not follow the traditional franchising terms.) celebrated coffee and the rich tradition, but that also brought a feeling of connection. b. the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons A. entities and people invested and influential in the success of an organization* This is a lofty goal, especially given Coke products are Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. How can entrepreneurs best ensure their customer-service vision is passed on to employees? (2013). He has the following security-related information: Parvalue$1,000Couponinterestrate6%Taxbracket20%Cost$930Yearstomaturity10\begin{array}{llll} f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] Supply Chains Act also implicates the welfare of stakeholders. Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. Starbucks operates in more than 80 markets, either in the form of direct company-owned stores or licensed stores. Legal duties of a corporation are the legal standards that are in governmental laws for example, a duty to report a felony or to keep premises clean. companies. Capital Punishment and Vigilantism: A Historical Comparison, The Long-term Effects of Environmental Toxicity, Audism: Occurrences within the Deaf Community, The Porter Diamond: A Study of the Silicon Valley, The Studied Microeconomics of Converting Farmland from Conventional to Organic Production. c. customers are considered high-priority stakeholders Course Hero is not sponsored or endorsed by any college or university. Thirty years ago, Starbucks was a single store in Seattle's Pike Place Market selling premium-roasted coffee. Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. A. wages Secondary stakeholders are media outlets, government, enviromentalist groups, and their competitors. Download Assets. Aristotle believes that prudence plays the major role because it helps individuals avoid excess and deficiency. Which of the following are steps in the MITRE stakeholder process? AACSB: Reflection, Application, Difficulty: Difficult Milk, which is a main ingredient of the ice cream, is often sourced from confined-animal feeding An employees common law duty of loyalty to their employer prohibits the employee from using a former employer's confidential information and trade secrets on behalf of a subsequent employer as well. c. Samsung assumed the risk of exposure and picked up the washers I think of it like renting things temporarily rather than selling them permanently. . Enacted in 1966, which of the following laws is the most important U.S. law forbidding cruelty to animals in laboratory settings? The way corporations pay their "duties" to the owners is by distributing the profits to shareholders in the form of dividends after earning revenue and deducting expenses. which of the following is the best description for what it means to be a professional of integrity? B. amenities* Has opportunity to lead a team. Starbucks is a company that has in many ways promoted itself as an organization that is committed to the principle of stakeholder ethics and the related concept of corporate social responsibility or corporate citizenship. On one hand, Starbucks is frequently praised as a company that is committed to corporate social responsibility and stakeholder ethics when it comes to labor relations (Miles, 2012). American men were arrested while waiting for a friend at a Starbucks. D. Present information to the board of directors. These stakeholders include shareholders, employees, customers, suppliers, communities, and governments. the same as information from trusted adults, What are some ethical concerns about advertising? What is the ethical issue behind issuing disaster insurance? By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. a. implementation of values Sample Answer: In May 2018, Starbucks closed its stores after an incident in which two African Phillips, R. (2003). normative, descriptive, and instrumental approaches. Caring about employees as well as how their customers is doing will always be worth it in the long run. CSR and greenwashing are the same concepts. Donec aliquet. The traditional approach to business ethics that has been championed by many corporate leaders echoes the sentiments of the late Nobel Laureate economist Milton Friedman, who famously stated that corporations ultimately have no ethic responsibilities other than to increase the value of the corporation for shareholders. Malaysian Airlines is another example of a company responsive to the stakeholder process. \end{aligned} Starbucks is opening small cafes half the size of existing cafes. In several sentences, describe how ethical standards can shift with geography and time. (promenades; tarries). Also, Starbucks faced the challenge of technology. c. environmental tax AACSB: Analytical, Difficulty: Easy a. an enumerated power listed in the constitution in the Bill of Rights This can be a consumer who is unable to express their discontent with a product or C. legal compliance* Which of the following is an example of an external stakeholder of an organization? Which of the following is NOT a characteristic of a strategic leader and stakeholder such as Howard Schultz? Describe Kant's "Deontology" view of ethics. A firm's vision is the foundation for its mission. Home4Dance Huddersfield, England, United Kingdom3 weeks agoBe among the first 25 applicantsSee who Home4Dance has hired for this roleNo longer accepting applications. 16 & 14 & 9 & 11 & 15 & 8 & 12 & 16 & 17 & 13 & 15 & 10 & 9 \\ new CEO with a tourism background. Felix Madison has $10,000 worth of property damage insurance and a$1,000 deductible collision insurance policy. Which of the following are factors included when applying a legal definition of diversity? About Path Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. c. the freedom and ability to make choices based on one's perception of right and wrong Maybe complaining online or in customer service reviews would be such as Yelp where customers share their good and bad experiences. The triple bottom line focuses on three things: profit, people, and planet. In the end, it means being responsible to our stakeholders. Their concerns are identified through data gathering and analysis, Large corporations such as Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Its normal and keeps things interesting in my opinion. The mayor's wife often___ to the front of church on Sunday to show off her expensive, new clothes. The most immediately visible and representative employees of Starbucks are the individuals that engage as servers in Starbucks stores.
