", "I dislike when there's work politics. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. "If I could expand my expertise in any medical specialty, I would choose anything within primary care. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. This is a great response, and it shows that you truly do care about the people that you come across every day. For instance, if I am to terminate someone's employment, I don't sugarcoat the reasons why. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. While there was no injury, I was required to report the fall to our safety team and I did so immediately. One is ABC, and the other is XYZ. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. The status says no longer consider for the position. Our interview questions and answers do not represent any organization, school, or company on our site. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. My idea was to talk to users of EHR systems at all levels. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". It is not the ideal situation, but I have always adjusted for the good of the team. That way, it's easier to transition care, and the patient has all their info in the same place. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. ", "No problem. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. 1 / 41. For 180 days, my employees were rewarded for coming to work 10 minutes early. I interviewed at Kaiser Permanente Interview 4 Rounds of interviews: 1) interview with the recruiter 2) panel interview with the team 3) leadership interview 4) case study interview I think the challenge is scheduling- this is a lot of time to go back and forth with one company. In asking this question, your interviewer wants you to talk openly and honestly about the types of work environments that you find hard to work in. Every person I care for has a story. ", "Once I was filling a prescription for 90 days 90 tablets. Your answer shows the interviewer that you can work well with almost anyone. This could include increasing budgets or improving patient care. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. I would need to be trained in the new procedures. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. List several ways that you receive your industry knowledge and stay on top of trends. In the future, I will like to be a PA and help more people.". My youngest daughter is involved in volunteering. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. We do not claim our questions will be asked in any interview you may have. . In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. I'm happy to answer any questions you have. Do you tend to take on a formal leadership role or tend to lead by example in more of a supportive position? They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. ", "Delivering bad news to a patient is very difficult. What makes you want to give back to your community? If you have a criminal record, you must disclose this. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. These experiences have really opened my eyes to working with people from backgrounds different than myself. ", "I have the basic procedural skills for this team position. leader vs. follower). "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. I discussed with hospital credentialing and became the first PA proctor in our Heath system. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. This sounds like a very collaborative workplace. Nice! Is this something junior staff can be involved in? Either way, I always do my best, and I make sure the job is done the way it suppose to be.". Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? It sounds as though you lean on a variety of reputable sources, which the interviewer should be happy to hear. It sounds as though you do everything possible to ensure your patients are set up for success. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. While I've listed several general options here, you don't have to stick to standard role divisions (i.e. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. The Kaiser Permanente hiring process involves two types of interviews that may be conducted. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. Answer dates might appear two to three weeks before they were published. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. 1 / 41. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. I have a kind and outgoing personality. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Perhaps you have a keen eye for detail. In detail, discuss any hurdles you had to overcome and how you worked with your teammates to handle the challenge. I listen, mirror, validate, and empathize. ", "I have always been naturally introverted, but I have turned that personality trait into an advantage for me. I also receive emails from different pharmacy pages with interesting articles.". While working with patients, the difficulty usually stems from fear of the unknown about their health, I try to be more empathetic and talk to them truthfully about the procedure. "I handle stress very well, and when you call my references, they will attest to this fact. Kaiser has over 300,000 employees with a large diverse workforce. After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. Did your team learn how to effectively use PPE and successfully protect themselves and their patients? At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. "I am a highly detailed person, and I thrive on having a high level of organization in my day. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. One of the toughest parts of communication can be delivering bad news to people with whom you work. When I need to relieve stress, I will take a walk to get something to drink or turn on some soft music.". Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. But I don't want you to be surprised by the information. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. 57 questions about Interviews at Kaiser Permanente. ", "The people on the frontlines of a business are vital to the success of any organization. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. I can see how it would be stressful when you care for your patients' success so much! Well done! My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs.
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